Shipping


All orders will be processed and shipped out within 1-3 working days after your order has been confirmed. This is excluding weekends and holidays. Delivery time frame will depend on what shipping option you choose.

Any pre-ordered or backordered items will be shipped when they arrive, please contact us for an estimate on when these items will be processed.

We cannot guarantee availability of products, in most cases items that are not in stock will show this on the product page. In the unlikely case an item becomes unavailable we will notify you via email and offer a refund or show you similar products to choose from.

Mirror Bella is not responsible for incorrect addresses, unclaimed parcels, postal delays or items lost/stolen during transit. In the unlikely case any of these occur we will be more than happy to assist you to resolve any issues within a timely manner. If an order has been returned due to incorrect shipping information or an unclaimed parcel these items will be re-shipped to the buyer at their own cost.

Customers are responsible for international customs fees, if applicable. Please note international shipping may take up to 4 weeks depending on your country.

Shipping and handling fees are non refundable.

UK Delivery


After confirmation and processing of your order parcels will be dispatched. The expected delivery time is shown next to the shipping option. Please bare in mind the time it takes the parcel to arrive will also include the 1-3 days confirmation and processing time.

 – Free UK Delivery: On all orders over £75

 – 1st Class Recorded Delivery: £3.99 (1-3 working days)

 – 2nd Class Recorded Delivery: £2.99 (3-5 working days)

 – Express Delivery: Place your order before 2pm and receive your order the next day, please contact us to arrange this service. The cost depends on the weight of the package. (Roughly between £7.50-£12.50)

International Delivery


After confirmation and processing of your order parcels will be dispatched. The expected delivery time is shown next to the shipping option. Please bare in mind the time it takes the parcel to arrive will also include the 1-3 days confirmation and processing time.

 – Free International Delivery: On all orders over £100

 – Europe Tracked & Signed: £9.50 (7-10 working days)

 – World Tracked & Signed: £9.50 (7-24 working days)

Please note: Delivery to some Worldwide countries may take slightly longer due to the countries own processing and delivery times, please take this into account when ordering.

Payment


The methods of payment accepted are with card or Paypal. Once you have chosen your items add them to cart and then proceed to checkout. You can either sign in to your account on Mirror Bella or enter your shipping information and then choose to pay with Paypal. This will then redirect you to the Paypal site where you can either sign in to your Paypal account or choose to enter your card details if you do not have an account.

Lost or Damaged Parcels


If an item has not arrived 15 days AFTER the expected delivery time for your country the item can then be considered lost. If items are returned to us due to the parcel being unclaimed or incorrect shipping information has been provided, shipping fees will need to be paid for by the buyer to have them resent. All items are packaged securely, if an item arrives damaged please let us know.

In the unlikely case your parcel has been lost or damaged please contact us and we will get back to you in a timely manner.

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